IN THIS LESSON

How we are feeling is not always the same as how we act.

Regardless of where you work, it’s expected that you show up with a big smile, leave your troubles at the door, and have a happy attitude for your customers, your coworkers, and everyone else you come across during your workday. But the truth is, you can’t feel on top of the world 24/7.

This module will review tools and strategies for how to frame challenges so that your interactions can be successful and your business relationships can thrive.